Join Our Team!

32 North Solutions is a woman-owned small business supporting Navy customers with high-impact engineering and professional services. We believe great work comes from empowered people, open communication, and hands-on problem solving. Our team works closely with customers, leadership, and each other to deliver practical, mission-focused solutions

Open Positions

Business Operations Intern

Position Overview

We are seeking a motivated and detail-oriented college student pursuing a degree in Business Administration, Business Operations, Management Information Systems, Information Technology, Data Analytics, Human Resources, Marketing, Communications, Accounting, or a related field to join our team as a part-time Business Operations Intern.

This position provides hands-on experience across recruiting, human resources, compliance, business administration, records management, communications, marketing and social media, light bookkeeping, data analysis, process improvement, and internal business systems.

Interns initially support recurring operational activities while learning the company’s processes, tools, systems, and business environment. Initial assignments may include organizing company files and records, supporting employee onboarding and offboarding, assisting with recruiting and HR activities, assisting with invoices and other basic financial administrative tasks, conducting research, maintaining trackers, preparing documents and communications, supporting social media activities, and supporting general business operations.

As proficiency develops, interns receive increasing responsibility and opportunities to independently evaluate processes, identify opportunities for improvement, develop better ways to organize information and workflows, and implement approved operational improvements. Interns may eventually become the process owner for a defined workflow, application, or internal business process while still enrolled in school.

The ideal candidate is a self-starter who communicates effectively, works well across departments, pays close attention to detail, and is comfortable learning unfamiliar business concepts and systems. This individual should enjoy bringing organization to information and processes, be willing to take on both routine and open-ended assignments, and look for practical ways to make the company more efficient.

Key Responsibilities

  • Support recruiting, onboarding, offboarding, human resources, compliance, communications, and general business operations activities.

  • Assist with employee onboarding and offboarding, including maintaining checklists and documentation, coordinating required tasks, updating records, and ensuring administrative steps are completed.

  • Assist with organizing and maintaining company files, records, templates, and documentation, including identifying opportunities to improve how information is stored, accessed, and maintained.

  • Support routine financial and administrative activities, including organizing invoices and receipts, tracking expenses, preparing information for the company’s bookkeeper, and assisting with other basic bookkeeping-related tasks.

  • Assist with the company’s social media presence, including researching content ideas, drafting and scheduling occasional posts, maintaining a content calendar, and keeping company profiles and information current.

  • Conduct research, collect and organize data, maintain trackers, and prepare operational reports and dashboards.

  • Support the development and maintenance of process documentation, standard operating procedures, checklists, training materials, and workflow diagrams.

  • Analyze existing workflows to identify inefficiencies, risks, gaps, and opportunities for improvement.

  • Help develop and implement improved processes for recurring administrative and business activities.

  • Use Microsoft 365 and related tools to organize information, improve business processes, and support internal workflows. As skills develop, opportunities may include creating or maintaining solutions using SharePoint, Power Automate, Power Apps, Power BI, Excel, and related tools.

  • Support the creation and maintenance of SharePoint lists, forms, dashboards, automated notifications, approval workflows, and reporting tools as appropriate.

  • Test internal applications, automations, and processes; document issues; collect user feedback; and recommend improvements.

  • Prepare professional documents, presentations, communications, and other materials as needed.

  • Participate in planning, user-feedback, and status meetings while maintaining assigned work through established processes.

  • Take increasing ownership of defined administrative workflows, HR processes, internal systems, and other business operations projects as experience develops.

Required Qualifications

  • Currently pursuing a bachelor’s degree in Business Administration, Business Operations, Management Information Systems, Information Technology, Data Analytics, Human Resources, Marketing, Communications, Accounting, or another relevant field.

  • Strong written and verbal communication skills.

  • Strong organizational skills and attention to detail.

  • Demonstrated analytical thinking and problem-solving ability.

  • Ability to collect, organize, interpret, and communicate business information.

  • Demonstrated initiative, curiosity, professionalism, and willingness to learn.

  • Ability to manage multiple assignments, prioritize responsibilities, and meet deadlines.

  • Ability to work through unfamiliar tasks while seeking assistance when appropriate.

  • Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.

Preferred Qualifications

  • Previous internship, administrative, business operations, recruiting, human resources, marketing, communications, bookkeeping, data analysis, or project-based experience.

  • Experience with administrative organization, records management, document management, office operations, or coordinating recurring business activities.

  • Experience with Microsoft 365, SharePoint, Teams, or other document and information-management systems.

  • Experience managing or creating content for social media platforms.

  • Experience with basic bookkeeping, accounting software, expense tracking, invoicing, or financial recordkeeping.

  • Experience with Microsoft Power Platform, including Power Apps, Power Automate, Power BI, or SharePoint.

  • Experience working with Excel data, reports, dashboards, formulas, or data visualizations.

  • Familiarity with process mapping, workflow documentation, requirements gathering, or continuous improvement.

  • Experience developing professional communications, presentations, training materials, or internal documentation.

  • Experience conducting user testing, collecting feedback, or supporting the implementation of a new system or process.

  • Familiarity with data management, databases, automation, or artificial intelligence tools.

  • Interest in government contracting, defense-related business operations, compliance, or complex organizational environments.

Ideal Candidate

The ideal candidate does more than complete assigned tasks. Strong interns demonstrate curiosity, ask thoughtful questions, communicate professionally, and look for ways to make processes more efficient and effective.

The ideal candidate enjoys bringing order to information, processes, and projects. They notice when something is disorganized or inefficient and are interested in figuring out a better way to manage it. They are comfortable handling both routine administrative tasks and more open-ended projects where the process has not yet been clearly defined.

This is a broad business operations role, so the ideal candidate does not need to have experience in every area. Technical expertise, business knowledge, and familiarity with our processes are expected to develop over time.

The most important starting qualities are initiative, adaptability, organization, sound judgment, attention to detail, and a willingness to learn. As experience develops, successful interns are expected to progress from supporting established activities to independently managing workflows, improving processes, developing internal solutions, supporting HR and financial administration, and taking ownership of meaningful operational projects.

Position Details

Location: Remote
Position Type: Part-Time Internship
Schedule: Approximately 15–20 hours per week
Compensation: Competitive hourly rate
Initial Term: 6-month internship, with the potential to extend based on performance, business needs, and continued enrollment
Long-Term Potential: Full-time employment consideration based on performance, business needs, and available opportunities

How to Apply

email: elizabeth.bowe@32NorthSolutions.com